Terms & Conditions
Please read these terms carefully before subscribing to or using our services. By continuing, you agree to abide by the policies outlined below.
Acceptance of Terms
By subscribing to our services through our website, app, or any official platform, you agree to these terms and conditions.
Subscription Plans
- Plans are available in weekly, monthly and custom durations.
- Customers must select delivery schedules during subscription.
- Plans may be modified or temporarily paused as per policy.
- Minimum order quantity may apply.
Payments
- Payments must be made in advance.
- UPI, Cards and Net Banking are supported.
- Cash on Delivery is not available.
- Refunds are issued only under approved circumstances.
Delivery Policy
Deliveries are made according to the selected schedule. Customers must ensure availability at the delivery location.
Product Freshness & Quality
All products are packed hygienically and delivered fresh. Customers should report quality concerns within the specified timeframe.
Rescheduling & Early Delivery
Requests for rescheduling must be submitted in advance and are subject to operational feasibility.
Subscription Renewal
Renewal reminders will be sent before subscription expiry. Deliveries pause automatically after the final scheduled delivery.
Cancellation Policy
Subscription cancellations and transfers are subject to company policy and approval.
Privacy & Data Protection
Customer data is securely stored and never shared except where necessary for service fulfillment or legal compliance.
Force Majeure
Services may be impacted by events beyond our control, including weather, transport disruptions, or government restrictions.
Need Assistance?
For questions regarding these terms or your subscription, please contact our support team.